Onboarding

7
  • Meet The Team
  • Project Roadmap
  • Onboarding Overview
  • Project Workspace
  • Payments & Contracts
  • Domain and Hosting
  • *Deposit payment due

Content Collection

7
  • What We Need From You
  • Content Writing Guide
  • Search Engine Optimisation
  • Photography Guide
  • Incidental Images & Flatlays In Your Brand Photoshoot
  • How To Upload To Your Workspace
  • Stock Images

Design & Build

2
  • Site Build Process
  • * First Interim Payment Due

Review And Refine

2
  • Trust The Process
  • Review Stage Overview

Launch

3
  • * Final Payment Due
  • Migration Day
  • After Your Website Goes Live

Training & Support

2
  • Training Overview
  • Ongoing Support & Maintenance
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Domain and Hosting

1 min read

Expert Hosting Support #

Encode are our trusted partner for hosting and domain management provider.  We work closely with Encode to make sure your website is professionally hosted, while you retain full ownership of your domain name and hosting account. During your project you will hear from their team directly.

Encode Contact Details #

Please save these details for your reference

Neil Batchelor – Encode
https://encode.host/
0330 123 4000
support@encode.host

As part of your website project, we register your domain through Encode on your behalf. Your domain is always registered directly to you, giving you full ownership, control, and flexibility for the future.

What’s Included In Your Project #

– Domain Registration
We manage the domain setup process, ensuring it is correctly registered in your name.

– Secure Hosting
Your website will be hosted with Encode, a trusted provider offering secure, reliable hosting.

– Renewal Reminders
Your domain will renew annually. Encode will contact you directly with renewal reminders starting one year after your project commencement.

You can relax knowing your domain and hosting are set up for long-term success and managed by experts.

What Encode Can Help You With #

– Hosting account support (renewals, upgrades, access help)
– Domain registration and renewals
– Domain-related services such as DNS records for email or other integrations
– SSL certificate management and renewals
– Technical advice related to hosting performance and backups

Important to Know:
Encode offer our clients expert hosting and domain management. They are not a general IT support provider!! …. and do not offer help with desktop software or email program setups (such as Outlook).

If you need assistance connecting your email to software, we recommend using your usual IT support provider or we can refer you to a trusted specialist.

Payments & Contracts*Deposit payment due
Table of Contents
  • Expert Hosting Support
  • Encode Contact Details
  • What’s Included In Your Project
  • What Encode Can Help You With

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